Pricing

The pricing

Pricing is a key factor for people when they are considering repatriation – especially so when they are having to cover the cost themselves!

For an accurate idea of cost, we would encourage you to get in touch for a free quote – fixed and completely free of obligation – so you know exactly what you’re looking at. We always aim to reply to a quote request within one hour.

How we build our quotes

No two repatriations are the same. The requirements of any particular repatriation can range dramatically, from a local hospital transfer by road ambulance to a cross-continental ICU flight. That’s why all our quotes have to be case-specific, as they take into account:

  • Mode of transport
    Is it a repatriation by road ambulancemedical escort or an air ambulance repatriation? Are airport transfers required, or a ferry crossing?
  • Time required
    We estimate the time it will take our team to come to you, perform their assessments, arrange for your repatriation, and get you back safely.
  • Current location and destination
    We take into account the distance to be covered, and what that will mean in terms of transportation, fuel and travel requirements.
  • Medical staff required
    The patient’s medical condition will determine the size of the team we send, and the relevant qualifications required.
  • Crew
    If a handover is required – e.g. from plane to ambulance – we arrange for a ground crew to meet the patient.
  • Urgency
    Same-day departure can have an effect, for example on ticket fees and other last minute bookings.
  • The patient’s medical needs and requirements
    In addition to medical care from staff, what medicine does the patient require? Do they require oxygen?

An idea of what your repatriation fee will be

In order to get an idea of what your repatriation fee will be, and to help you think through your options, it is best to fill out our free quote request form. That way we will be able to give you a fixed quote and you will have accurate information to base your decisions on.

All our quotes are fixed prices – there will be no surprises – and are entirely free of obligation. Unless otherwise stated, they cover the entire repatriation process, including, if applicable, airport transfers, ferry crossing, toll fees, food and drink, medicine and care.

In the case of a medical escort the fixed quote will cover all except the flight ticket prices, as we wait to book the tickets until after we’ve confirmed that the patient is fit-to-fly. In addition, we can arrange tickets for all members travelling with the patient, often on the same flight – although we can’t guarantee this, as it depends on seat availability. Once booked, we pass ticket costs on to you at face value – we do not add a mark-up.

How to accept a quote and secure our repatriation services?

All our quotes are given without obligation, but in order to secure your repatriation and engage our services immediately, we would ask that you confirm your repatriation order and make payment. The moment we receive payment, we will start the repatriation process.

Payment options

Bank transfer/wire

Email us a screenshot of your bank transfer to [email protected] as proof of payment.

Letter of Guarantee

Forward a copy of your insurer’s ‘Confirmation for Acceptance of Payment’ to [email protected].

If you have any questions regarding pricing or payment, please do not hesitate to get in touch. We are here to help.

Get in touch

If you are wondering whether a repatriation by road ambulance is right for your situation, please do not hesitate to contact us by phone at +44 20 38684782, by email at [email protected], or by chat.

Our team will be able to help you think through your options and advise on the best way forward. Alternatively you can fill out a contact form or submit a free quote request – without any obligation – to give you an accurate idea of what’s involved. We’re here 24/7 for any questions you may have.

Contact

+44 20 38684782

+44 20 38684783

[email protected]

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